Privacy Policy for ekal.store

At Ekal, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our website www.ekal.store

By accessing or using our website, you agree to the terms of this policy.

1. Information We Collect:

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, shipping/billing address.

• Order Details: Products purchased, payment method (we do not store card details).

• Device & Usage Info: IP address, browser type, access time, pages viewed.

• Communication Data: Messages sent via WhatsApp or our customer support.

2. How We Use Your Information:

We use your information to:

• Process and deliver your orders.

• Send order confirmations, shipping updates, and customer support messages.

• Improve website performance and customer experience.

• Notify you about offers, new products, or promotions (only if you opt-in).

3. Sharing of Information:

We do not sell, rent, or trade your personal information.

We may share your data with:

• Trusted third parties (such as our courier partners and payment service providers) only to fulfill your order.

• Law enforcement or government bodies if required by law.

4. Cookies:

Our website uses cookies to enhance your browsing experience. These help us:

• Remember your preferences.

• Understand how users navigate our site.

• Improve functionality.

You can disable cookies through your browser settings, but some features may not work properly.

5. Data Security:

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. All payments on our website are processed through secure, encrypted gateways.

6. Your Rights:

You have the right to:

• Access or correct your personal information.

• Request deletion of your data.

• Opt out of promotional communications.

To exercise these rights, please contact us at 📧 feedback@ekal.store or WhatsApp us at 📞 +91 99203 22378.

7. Changes to This Policy:

We may update this policy occasionally. Changes will be posted on this page with a revised effective date. Continued use of the website constitutes your agreement to the updated policy.

8. Contact Us:

For any questions or concerns about our Privacy Policy, contact us at:
📧 feedback@ekal.store
📞 WhatsApp: +91 9920322378
🌐 www.ekal.store